Delete Your Account and Data

How to delete your OneReady account, and exactly what gets deleted.

Option 1: Delete in the app (recommended — takes effect immediately)

OneReady app → Settings → Account Management → "Delete account"

Open the OneReady app.
Open Settings from the top of Home or the list screen.
Tap "Delete account" under "Account management."
Review the confirmation dialog, then tap "Delete account" again to confirm.
Once deletion completes, the app returns to the same state as a fresh install.

Deleting in the app is the fastest and most reliable option, since it happens immediately and is verified directly against your current app session.

Option 2: Request deletion without the app

If you no longer have OneReady installed, or can't open the app, you can request deletion by email instead.

If you can still open the app, please check the account reference code shown on the Settings screen first. Including it in your deletion request email helps us find your account (you can still send a request without it).

This opens your email app with a subject and template already filled in. Please add your account reference code (if you have it), your email address, and any other details that might help us identify your account before sending.

Request deletion by email

OneReady is designed for anonymous use, so we don't hold an email address or name on file for any account. Because of that, an email request can't be matched to your account as instantly or certainly as deleting in the app — we'll review the details you send and follow up. If what you send isn't enough to identify your account, we may ask you for additional information. Where possible, please use the in-app option instead.

Deletion cannot be undone

However you delete your account, your data cannot be recovered afterward. We recommend saving anything you need before you proceed.

What gets deleted

Deleting your account permanently removes:

Your account itself (all authentication records)
Your saved People
Every saved source summary and Action (events, deadlines, to-dos, items, payments, memos)
Everything in your Trash
Your AI usage records (analysis/question history and usage counters)
Your app settings
OneReady data and settings stored on your device (cleared by the app as part of deletion)

What is not deleted

Shared counters used to operate the App as a whole (such as the site-wide daily AI usage cap) are not tied to any individual person, so they aren't part of account deletion.

About your original photos and PDFs

OneReady never permanently stores your original photos, screenshots, or PDFs on our servers in the first place — they're held only temporarily on your device while being analyzed, then deleted automatically as soon as you save the result or within 15 minutes at the latest. See our Privacy Policy for details.

Questions about deletion? Reach us at the contact address listed in our Privacy Policy.